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Support & Servicing

Dr Jerry Vernon PhD offers onsite, collection & drop off repairing and servicing all makes & models of Laptops & Desktops. 7 Days a Week.

Dr Jerry is Checked and Certified by Disclosure and Barring Service (DBS) (formerly CRB) updated yearly & HMRC Registered & Axa Business and Public Liability Insurance.

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Improving Your WiFi

We are able to carry out a WiFi survey of your property.

We are then able advise and install the necessary equipment for you to improve your WiFi

We Only Suppy & Fit New Parts

Please be careful when selecting Computer & Laptop Repair Services, we have recently investigate a number of faulty repairs, carried out by non-qualified personnel, who fail to correctly identify & safely resolve issues, sometimes using second-hand and poor quality parts to upgrade and repair devices.

Improving Performance of Desktops & Laptops

Desktops and Laptops can begin to slow down with age, often a clean installation of Windows 10, after backing up documents and pictures, will the laptops improve operation. Upgrading memory, from 4GB to 8GB for example, and replacing the Hard Disk Drive (HDD) with a modern Solid State Drive (SSD) can greatly improve startup times and general program usage.

We Are Open – Collection & Workshop Repairs

We are providing a local home & business same day collection and delivery service, we are wearing surgical gloves and asking people to stay 2 meters away.

Customers dropping off Computers and Laptops at our workshop are not allowed in our premises, therefore we are asking you to drop off and collect from our safe CCTV Monitor location.

We are cleaning items with 99.9% Isopropyl Alcohol on completion of work.

Coronavirus Precautions – Home & Workshop Repairs

We are providing a local home & business same day collection and delivery service, we are wearing surgical gloves and asking people to stay 3 meters away.

Customers dropping off Computers and Laptops at our workshop are not allowed in our premises, therefore we are asking you to drop off and collect from our safe CCTV Monitor location.

We are cleaning items with 99.9% Isopropyl Alcohol on completion of work.

Windows 10 Upgrade

We offer an onsite Windows 7 or 8 to 10 Desktop & Laptop upgrade service.

The process takes 2 to 3 hours to complete, including Windows updates, basic program and device installation.

Upgrading to windows 10 preserves your documents, music pictures and programs.

If your computer or laptop is running windows 7 or 8 and has 4 GB of memory and 20GB of storage remaining, a Windows 10 upgrade will work.

Your present Windows 7 or 8 license will be used to activate Windows 10.

Internet Cut Off Scam

The first ploy is to send an automated message to a household’s landline.

This urgent message is seemingly from the home’s internet provider or even the telecoms regulator Ofcom, telling householders their broadband connection is about to be cut off.

They are told to ‘press 1’ on their phone keypad to speak to customer services. But what they are not told is that customer services is, in fact, fraudsters posing as their internet service provider.

A sham employee then sneakily puts time pressure on the customer asking them to act speedily to avoid being disconnected.

Scam Virus Phone Calls

Britons targeted by cold callers pretending to be from Microsoft phoning to fix a fake computer problem

The scam always starts the same way: the phone rings at someone’s home, and the caller – usually with an Indian accent – asks for the householder, quoting their name and address before saying “I’m calling for Microsoft. We’ve had a report from your internet service provider of serious virus problems from your computer.”