Support & Servicing

When Your PC & Laptop Stops, Hiccups or Misbehaves, Call the Expert Dr Jerry who will get you back up and running speedily. Rated No. 1 by customers year on year.  Home or Business drop off, Onsite or collection.

Jerry is DBS (formly CRB) checked (updated July 2021) and Certified & HMRC Registered & Business Axa Insured including public liability

7 Days a Week (8am til 8pm)



Dr Jerry Vernon has 40 years of full-time computer & laptop repair experience and knowledge, also assisting National & International IT Service Providers onsite in the UK.

Jerry is DBS (formly CRB) checked (updated July 2021) and Certified & HMRC Registered & Business Axa Insured including public liability

During a Royal Naval career (1978-1985), computers the size of rooms controlled the ships propulsion, air conditioning, radar & Sonar and missile systems, but type writers were still the order for office tasks. As a Sonar operator Jerry learn to use the early ship based multi-million pound computer systems.

HMS Brazen

My introduction to the world of personal computers came with the purchase of a Sinclaire ZX81 in 1981 (now in the wardrobe) which plugged into the portable TV and used a casette recorder to load and save data.


Windows 3.1 operating system was released in 1992, as I began studying at Ruskin College Oxford, using a tax rebate that year, purchase a 386DX IBM compatible computer, with Windows 3.1, Microsoft Works installed, a black and white 12" screen and a dot matrix printer from Morgan Computers at Five ways.

I started designing posters and fliers for student events and fixing other students computers and showing them how to use them.


While studying for a Masters at University of Warwick, my parents contributed towards the purchase of a Toshiba Laptop computer T1900 (£1,099) which again Jerry still have, windows 3.1 using Microsoft Works and Pressworks. I completed my PhD in 2014 in Business & IT.

Jerry has taught teaching in business and IT for more than 30 years. Advised and managed home users and business client systems in a wide range of IT environments, from hardwired and wireless networking, Voice Over Internet Protocol (VOIP), Network & Cloud Backup, Servers, Antivirus Solutions and Security.

Jerry's computer engineering skills have been professionally development of 40 years, from setting up and repairing personal computers and laptops.

From the early days of Windows 3.1 (1992) to Windows 98 (1998), XP (2001), Vista (2004), Windows 7 (2009) and 8/8.1 (2012) to the new Windows 10 (2015), serviced and upgrades to laptops and desktop computer.