Reviews

Excellent service, very professional, 

Accidentally stepped on & damaged my laptop screen this morning. By 2PM today, I had contacted Dr Jerry, he picked up my laptop, fixed it and brought it back to me. Excellent service, very professional, very convenient especially around the holidays. Thank you Dr Jerry, I've already recommended you to family and friends!

Christy A - Google - January 2023

He is a genius

- This man is so professional. He came to my house in a timely manner not only did he change my hard drive to an SSD version.
He replicated the data from the hard drive onto the new SSD hardware for me as a bonus, which meant no reloading and tiresome amounts of time building my computer back.
This man's attention to detail is exceptional and he was patient in loading my information which took several hours.
Awesome. 👌He is a genius 👏 gone is the irritating whirring sound of the old hard drive and the speed of my SSD drive is phenomenal thank-you so much and I will use him again when needed, that I know. I'm so fortunate in finding Jerry with the added bonus I did not have to reinstall anything. Oh and for the extra work he put in i.e. waiting patiently for it too load(all day) and checking the system for system errors too. Phenomenal and excellent effort applied in making sure his customer, me was looked after.
Thank you so much I am forever grateful 🙏

Ricardo Stephenson - Google - October 2022

Very Fast Efficient Business Service

had to call jerry as our hard drive decided to go on holiday with out telling anyone , we thought we had lost the lot, jerry was here the next morning he took the offending tower , saved all of our data and i mean everything, he replaced the vacationing hard drive and uploaded all the files and made a 64 gig reboot stick for us all with in 24 hours very fast efficient service thanks again jerry definitely use again

Advanced Auto Accident Repair

Birmingham UK - Google - May 2022

Professionalism, & Responsiveness

I would highly recommend Jerry. He knows his stuff about computers and is a nice, reliable and professional chap. I will be calling Jerry again if I need anything sorting in the future.

Robert Cockerill - Google - November 2021

Speedy and efficient

Dr Jerry was speedy and efficient in sorting out my computer problems. I could willingly recommend him to others.

Roxy Gale - Google - September 2021

Used Dr Jerry`s services several times in recent years

His service is prompt and totally reliable. Charges are very reasonable for the work carried out. Dr Jerry is happy to give any advice requested He will either come to your house or you can take the item to his workshop. I can totally recommend his service.

Cedric Woodward - Google June 2021

Could not ask for a better or more efficient service

My laptop hard drive stopped functioning two days before I would have to rely on it exclusively for work. It was picked from my house within 20mins, hard drive replaced, all data recovered and transferred; device then delivered back to my door in under 24 hours. Laptop's now functioning better than it did before the breakdown and everything file-wise is where I left it.

Highly recommend.

Ben Powell - Google January 2021

Quick Service

Wonderfully quick service very well priced, got my data of a harddrive that most had already given up on.

Ivan Newman – Selly Oak – March 2019 (Google)

Recommend by my Bank

My laptop was infected with viruses and possibly hacked and I was advised to contact Dr Jerry Computer Engineer by my Bank to have my computer sorted out.

Jane – Bournville – July 2020

Laptop was 100% dead 

Would highly recommend this guy to anyone with any hardware issue. Laptop was 100% dead after water damage, no life at all. Took it to him Wednesday lunch.  Rang him on Wednesday evening and he gave me a detailed description of what he’d done so far, what he thought the problem was, and what he was going to do next. By lunchtime on Thursday, he texted me to say it was fixed. Picked it up, and it’s absolutely sorted.

This guy knows his stuff, his prices are VERY reasonable considering the service, and he is now my go to guy for computer issues.

Gregory Roberts – October 2019 (Google)

Highly recommended.

Jerry is a top guy with great knowledge of computers. He provides a quality service. Highly recommended.

Jimmy Mole – April 2019 (Google)

Complete within 24 hours ...

My daughter's laptop had a cracked screen but Dr Jerry was able to provide me with a quote and complete the repair within 24 hours. I have a very happy daughter again!

Danielle Richards – January 2023 - Google

BRILLIANT!

I cannot thank Dr. Jerry enough, nor shower him with adequate praise. He fixed my laptop within four hours, took off numerous viruses, sorted the sound problem and updated it! All for a very modest fee. Highly recommended!

Catherine Turner – August 2022 - Google

Great service

Great service, fixed my laptop charging issue

MattyTheGuitarist - Google - June 2022

Fantastic Service

Computer taken away, repaired and returned within 24h. My son is happy now his computer is running smoothly.

THE Manders family - Google - April 2022

Fixed by the next day

Responsive, and happy to accommodate requests. Speedy as well as it was fixed the next day! Would defo go again if I had another computer issue

Shakil Ahmed - Google - October 2021

Assisted my company Imperial Yard Ltd

Dr.Jerry assisted my company Imperial Yard Ltd with our computer issues. Jerry was very responsive coming out in under a few hours and immediately set to work in getting our computer back up and running. He was very professional throughout and kept in contact with us in the following days. He came back and did some extra work when we were struggling and now everything works correctly. Time was important to us and Jerry was good value and we couldn't fault one bit. Thanks Jerry.

Alexander Roden - Google - September 2021

Dr Jerry is fast, reliable, honest and goes the extra mile

I'll definitely be recommending.
As it is with a lot of people I need my laptop for work. So the fan making a loud whirring noise the day before the Easter Bank Holiday was a big concern.
I live chatted with Dr Jerry who said he could look at it the next day.
He confirmed the fan needed replacing but because of the bank holiday, it was likely to take a week to arrive. However, he was able to source another one and fit it with no extra cost.
I'm sure it now runs quieter than it did before.
Overall from drop off to pick up was less than 48hrs (on a bank holiday).
Thank you again.

Hannah Turner Google May 2021

Brilliant Service

Dr Jerry to repair my daughters school laptop, brilliant service, would certainly recommend him and use his services again.

Pete – Bournville – September 2020 (Email)

Above and Beyond

Dr Jerry went above and beyond to help me on a recent visit to Birmingham. He resolved the issue in a swift manner.

I can’t recommend enough. Thank you Dr Jerry

Vanessa – November 2018

12 Computers off Line after Power Failure

Jerry responded very quickly to address a major problem with our networked computers following an area power failure. Within 24 hours all computers were reinstalled and backup restored. He now manages our day to day problems in a timely cost effective way/.

Luke – RS Motors – March 2019 (Email)

Speedy Expert

I Recenly took my Daughters Laptop to Dr Jerry  The Laptop powered up fine but there was Zero on the Screen . 2Days later fixed . Thanks

A Butler –  September 2019 (Google)

 Absolutely superb service

My Son tried swapping gaming pc towers and got him self all mixed up with leads! Phoned Dr Jerry, dropped off same day got call 2/3 hours later all done and running. Absolutely superb service. Thank you, made my son happy

Peter Johnson – January 2023 - Google

Very Quick turnaround & Service

Bought a new Samsung laptop and needed to transfer all my info across from an older laptop exactly how it was, done same day

Lee – September 2022 - Google

Quick turnaround -  excellent service

I have to say, DrJerry upgraded my laptop and did it all in such a quick turnaround and delivered it to me with excellent service. He had advised me on what will need to be done and everything was done professionally and couldn’t ask for a better service for your laptop and PCs.

Hussain aftab – February 2022

Fixed/Rebuilt Custom Gaming PC

Amazing job done Fixed/Rebuilt Custom Gaming PC. All a days Work. Great communication as well as an unbeatable service all around.

Nathan Winwood - Google - December 2021

Absolutely fantastic service

Dr Jerry provided an absolutely fantastic service. I contacted him on a Friday night at 7:30pm, and I was able to get back my working PC the following morning. I even purchased a laptop from Jerry too, just in case. Prompt, responsive, effective, and professional. Would highly recommend.

Tu Nguyen - Google - September 2021

Very helpful, professional and fast service.

No job too big or small. Honest, with quick pick up and delivery. Would definitely recommend and use again if needed.

Mark - Google April 2021

Dr Jerry Repaired My Laptop Same Day

After visiting PC World and other repair shops, I finally found Dr Jerry, who repaired and return my laptop without deleting my files.

Mary – Bartley Green – July 2019

5 stars from me

I called Jerry yesterday morning and explained my issue briefly over the phone. He was round within half an hour to pick it and returned with drivers sorted and a clean install of Windows 10 within 24hours…on a Saturday!

Brilliant professional door-to-door service at a good price. Couldn’t ask for more really.

Sean Bewey – May 2020 (Google)

Absolutely Amazing Fast & Quick

Absolutely amazing fast & quick response & fixed all i needed, amazing prices, such a reliable service thanks so much again definitely recommend this awsome guy Jerry x

Rachael Billington July 2020

Good Service & Recommended

Dr Jerry has been maintaining our hardware at the practice for about 18 months now. He has tackled various issues in that time ranging from backups and dead PCs to upgrades and reinstallations. Jerry does a great job and very approachable. I would definitely recommend his services.

Dr Andrew Nesbitt– Shenstone Dental Centre – June 2019 (Google Add Google Review)

Top man

Fixed multiple hardware problems with my laptop. At a great price.good service.will recommend

Drooley Dooley  – October  2019 (Google)

Quick & Good Price

 

Dr Jerry recently repaired/reformatted three external hard drives for me. He completed the job within 24 hours for a good price. He was both professional and courteous and very easy to communicate with.

Mabel Dean – March 2019 (Google)